A common difficulty for social workers is developing a positive social worker-client relationship. Clients are often at a vulnerable place in their lives—and this affects engagement with the social worker. For example, a parent who faces the removal of their child from their home might come into the relationship with the social worker with feelings of anger, hostility, and/or resentment. The social worker then might use terms like resistant and reluctant to describe their client. Conflict theory can help explain the social worker-client relationship in just such a scenario.
imagine that you are the director of a social work agency. To better understand engagement in a child welfare context, you initiate a study on both social worker and client views about engagement.